About us

We know that in order to provide the best for our residents and visitors, we need to do the same for our people.

At Welwyn Hatfield Borough Council, we take a huge amount of pride in being a forward-thinking authority which places the customer first. We recognise the importance of every single service we provide and the impact each one has. We are transforming the way we deliver our services, embracing digital technology in order to make them more effective, efficient and easier to access.

We’ve set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued. We were thrilled to see that a recent employee survey suggests we’re on the right track. 90% of those who took part agree the council is a good place to work and 92% stated they get “a great deal of satisfaction” from their work.

On joining Welwyn Hatfield Borough Council, you’ll discover a workplace where everyone is valued, supported and empowered. Discover our current range of opportunities and apply today.

Our offer

We very much believe that when someone joins Welwyn Hatfield Borough Council, we’re not just taking them but their whole family too. That’s why we have put together a benefits package that provides for all of you.

Generous annual leave entitlement.

Hybrid Working Arrangements

We believe ‘work is what we do, not where it is done’ and offer a selection of working arrangements to ensure we offer the services our community expects, whilst giving employees more flexibility in how and where the work is done. Our offices are equipped for hybrid meeting, offering a range of breakout rooms and pod style workstations throughout. As part of our clear desk policy, you will have a locker to safely store your belongings.

Generous annual leave entitlement.

Our commitment to you

Your wellbeing is important to us and as such we can support you with a variety of flexible working practices and a variety of Health and Wellbeing initiatives including wellbeing events and access to a mental health app for additional guidance and support. Our active Employee Forum gives every employee a voice in improving our working environment.

Generous annual leave entitlement.

Structured Induction Programme

We’ll support you from day 1, giving you the information and skills you need in the first months of your career with us. A detailed induction programme will be set by your manager and you will attend a welcome event with our Chief Executive where you’ll learn more about our vision, priorities and the community we serve.

Generous annual leave entitlement.

Regular performance conversations

We’ll encourage you to take responsibility for your own personal and career development. You’ll have constructive and regular performance reviews and one-to-one meetings with your manager so we can work with you to plan your future.

Generous annual leave entitlement.

Generous annual leave entitlement

Entitlement ranges from 24 to 32 days plus bank holidays. Annual leave entitlement rises after 5 years’ service.

Career average earnings pension scheme.

Career average earnings pension scheme

We automatically enrol new employees into the Local Government Pension Scheme (CARE scheme).

Free car parking.

Free car parking

Employees who come to work by car will be able to park at our offices free of charge. We actively encourage employees to use other, more environmentally friendly means of travel wherever possible through our Green Travel Plan.

Options for flexible working arrangements.

Options for flexible working arrangements

Most roles operate the flexi-time scheme to help strike the right work-life balance. This flexibility enables employees to have more freedom to arrange their working day.

Buy or sell up to five days of annual leave per year.

Buy or sell up to five days of annual leave per year

This scheme is designed to give employees increased flexibility in their work-life balance.

Free use of electric pool cars

Free use of electric pool cars

We offer employees the use of the electric pool cars for business journeys, located at the council’s offices.

Access to car loans at preferential rates.

Access to speak to a qualified Nurse out of hours

The health and wellbeing of our employees is extremely important to us and employees have access to a 24 hour, 365 day service.

Employee Assistance Programme and Occupational Health.

Employee Assistance Programme and Occupational Health

Access to our free EAP service and OH service which provides specialist support, advice and guidance to employees.

Salary sacrifice schemes

Salary sacrifice schemes

Through the Cycle to Work Scheme, our employees can get a bike tax-free, saving on average about half the cost, for travel to work

Eye care scheme

Eye care scheme

Employees who need glasses for VDU use will receive a free eye test and a financial contribution towards the cost of the glasses

Discounts at local leisure facilities.

Discounts at local leisure facilities

This includes local leisure centres and activities at Campus West (cinema, Roller City, soft play, food and drink)

Learning and development opportunities

Learning and development opportunities

Excellent training and development opportunities are available to employees to gain further skills and experience.

Discounts on retail, leisure and travel, through CSSC

Discounts on retail, leisure and travel, through CSSC

Membership of the CSSC is available to employees at a small monthly cost.

Active Health and Wellbeing programme.

Active Health & Wellbeing programme

We offer access to on-site alternative therapies such as reflexology and massage therapy services.

We are a Disability Confident employer.

We are a Disability Confident employer

As a Disability Confident employer, we are taking positive action to improve how we recruit, retain and develop disabled people.

We are a Mindful Employer.

We are a Mindful Employer

We are a charter holder and we aim to show a positive and enabling attitude to employees and job applicants with mental health issues.